Legal Notice

Effective Date: 03/03/2025

Store Name: Belco (UK) Limited
Website: belcostore.co.uk
Trading Activity: Online retail and supply of fresh groceries, food produce and household essentials to customers in the UK, with international delivery available on request.

1. Company Information

Registered Company Name: Belco (UK) Limited
Company Type: Private Limited Company (LTD)
Company Number: 05378807
Country of Incorporation: United Kingdom (England and Wales)

Registered Office (UK):
32 The Crescent, Spalding, Lincolnshire, PE11 1AF

Primary E-Commerce Fulfilment / Operational Address:
32 The Crescent, Spalding, Lincolnshire, PE11 1AF

Email: support@belcostore.co.uk
VAT Number: GB 870324144
Merchant Trading Name: Belco Store

2. Responsible Person / Director

In accordance with UK e-commerce regulations, this website is operated and managed by the directors of Belco (UK) Limited, as listed on the public register at Companies House under company number 05378807.

Jurisdiction of Management: United Kingdom

3. Nature of Business

Belco (UK) Limited is an online grocery store offering:

• Fresh Fruits & Vegetables
• Dairy, Meat & Bakery
• Pantry Essentials, Drinks & Snacks
• Kitchen & Household Items

All prices displayed include applicable taxes unless otherwise stated.

4. Legal Compliance

This website and business operations comply with the following:

United Kingdom

• Consumer Rights Act 2015
• Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013
• Electronic Commerce (EC Directive) Regulations 2002
• Digital Markets, Competition and Consumers Act 2024
• UK GDPR & Data Protection Act 2018
• Food labelling and food safety legislation applicable in England
• Companies Act 2006

International Orders

• Applicable import, customs and food regulations of the destination country
• Cross-border trade regulations for shipping from the UK

5. Product Accuracy & Pricing

We make every reasonable effort to ensure:

• Product descriptions are accurate and up to date
• Pricing reflects current offers and promotions
• Stock availability is correct
• Delivery costs and timelines are transparent

In rare cases of manifest pricing error, the company reserves the right to cancel the order. Customers will be notified promptly.

6. Order Processing & Delivery

Orders are dispatched from the United Kingdom using trusted logistics partners.

Delivery timelines depend on:

• Selected shipping service
• Customer location
• Stock availability

UK delivery is free on all orders. Estimated UK delivery times are shown on our Shipping page. International delivery is available by individual quote, and estimated delivery times are confirmed with that quote before payment.

7. Returns, Refunds & Cancellations

Customers may exercise their statutory right to cancel an order within 14 days of receiving their item. This right does not apply to perishable goods such as fresh, chilled and frozen food, or to sealed food items that have been opened, unless they are faulty.

Full details are outlined in our Refund & Return Policy.

International returns follow UK consumer law, but return routes and costs may differ depending on the destination country.

8. Limitation of Liability

The company is not liable for:

• Temporary website downtime
• Delays caused by postal or courier services
• Loss or damage arising from misuse of products
• External links or third-party content

This does not affect statutory consumer rights.

9. Intellectual Property Rights

All images, product descriptions, branding, and digital assets on this website are protected under intellectual property laws applicable in the United Kingdom and internationally.

Reproduction or distribution without written consent is prohibited.

10. External Links Disclaimer

Our website may provide links to third-party sites.
We are not responsible for the accuracy, safety, or content of any external website.

Use of external links is at the user’s own risk.

11. Data Protection & Privacy

We process data in compliance with:

• UK GDPR
• Data Protection Act 2018
• Privacy and Electronic Communications Regulations (PECR)

More details are found in our Privacy Policy.

12. Alternative Dispute Resolution

Customers may refer unresolved disputes to:

• An Alternative Dispute Resolution (ADR) body recognised in the UK
• The Citizens Advice Consumer Service
• The UK International Consumer Centre (for cross-border disputes)

We will engage with ADR providers where required by law.

13. Legal Contact

For legal correspondence and regulatory matters:

Belco (UK) Limited
Legal & Compliance
32 The Crescent, Spalding, Lincolnshire, PE11 1AF
Email: support@belcostore.co.uk

14. International Jurisdiction Clause

Where orders are delivered outside the United Kingdom, the following applies:

• The laws of England and Wales govern the terms of sale for all customers.
• The import, customs and food regulations of the destination country apply to delivery into that country.
• Cross-border trade regulations govern shipments from the UK to the destination country.