Privacy Policy

This privacy policy explains how Belco (UK) Limited (“Belco Store”, “we”, “us”) collects and uses your personal information when you visit belcostore.co.uk or place an order with us.

Who we are Belco (UK) Limited (company number 05378807), 32 The Crescent, Spalding, Lincolnshire, PE11 1AF. VAT number GB 870324144. We are the data controller for the personal information described in this policy. You can contact us about your data at support@belcostore.co.uk.

Information we collect – Your name, delivery and billing address, email address and phone number when you place an order or create an account – Your order history and any messages you send us – Payment information, which is processed securely by our payment provider; we do not store your full card details – Technical information such as your IP address, browser type and how you use our website, collected through cookies

How we use your information – To process, deliver and support your orders (contract) – To manage your account and respond to your enquiries (contract and legitimate interests) – To prevent fraud and keep our website secure (legitimate interests) – To send you marketing emails, only where you have opted in, and you can unsubscribe at any time (consent) – To meet our legal and accounting obligations (legal obligation)

Who we share it with We share your information only with trusted providers who help us run our business, such as our website host, payment processors, delivery partners and email service providers. They may only use it to provide services to us. We never sell your personal information.

Cookies We use essential cookies to make our website and checkout work, and, with your consent, analytics and marketing cookies. You can change your cookie choices at any time.

How long we keep it We keep order and transaction records for six years to meet UK tax and accounting rules. Account information is kept while your account is active. Marketing data is kept until you unsubscribe.

Your rights Under UK data protection law you have the right to access, correct or delete your personal information, to object to or restrict how we use it, to data portability, and to withdraw consent at any time. To make a request, email support@belcostore.co.uk. If you are unhappy with how we handle your data, you can complain to the Information Commissioner’s Office (ico.org.uk).

Changes to this policy We may update this policy from time to time. The latest version will always be on this page.